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Refunds and Cancellations:

3PMstore.com works with a variety of partners in India to provide the vast range of products. Our policies on refunds, exchange and cancellations are dependent on and restricted by the policies of these partners.

PRODUCTS:

  • All products shipped carry their original manufacturer's warranty as applicable.If you feel the product is defective or incomplete please contact us immediately and we will work out a solution for your satisfaction.
  • Products can be returned within 14 days in case of defects or functional problems.
  • Certain products like mystery t-shirt combo, mystery earphones, mystery keychains, mystery pendrives etc strictly follow a policy of no returns or exchanges.
  • Products like lingerie, innerwear, socks, perfumes, deos & food fall automatically under ‘No cancellation/ Returns/ Exchange’ policy.
  • Personalised items like photo frames etc cannot be covered under returns, exchanges or cancellations unless the product has arrived damaged.
  • Cash on delivery products that demand for a refund must raise a return request first following which the refund is processed to your account solely of the product amount for which it has been purchased for. Delivery charges & COD charges will not be refunded in this amount.
  • You will need to send the products back to us to get credit for the amount paid.
  • Returns are not processed for any products that are tampered with, in used condition, or with damaged packaging etc.
  • Refunds are always made to the person who made the purchase, and if originally purchased by credit/debit card or digital wallet the refund will be credited by to the original card/digital wallet. All exchanges and returns are subjected to the acceptance and approval by the 3PMstore team.

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